I need to state I am altogether disappointed with the trap on the guarantee of this item. My vacuum I have just had since April of 2016 and it isn't working once more. Second time in such a brief period. They let me know IF I had obtained it through Shark my vacuum would have a full guarantee yet since I bought it through Amazon it is a constrained guarantee and it will cost me nearly $100 to have it repaired. They said the part that isn't working is a wearable part!! This is the mechanized floor spout!! Strange!!! I won't suggest a shark again as I think this is entirely beguiling to guarantee their item unique relying upon who pitches it to you. There ought to be NO distinction in the event that you buy it from Shark or Amazon on the guarantee. Exceptionally frustrating. 

I have connected an image of what they call the "wearable" part.

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